{"id":6180,"date":"2025-08-25T15:47:33","date_gmt":"2025-08-25T13:47:33","guid":{"rendered":"https:\/\/kinevo.ee\/terms-of-use\/"},"modified":"2025-08-25T15:47:33","modified_gmt":"2025-08-25T13:47:33","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/kinevo.ee\/en\/terms-of-use\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"\n<p>Welcome to Kinevo O\u00dc\u2019s online store at www.kinevo.ee! Please read these Terms of Use carefully before making any purchases.<\/p>\n\n<div class=\"wp-block-group legal-list\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ol class=\"legal wp-block-list\">\n<li>General Terms and Conditions\n<ol class=\"wp-block-list\">\n<li>The website www.kinevo.ee (hereinafter referred to as the \u201cWebsite\u201d) is managed and operated by Kinevo O\u00dc, registration code: 16759810; address: Aia tn 4-21, 10111 Tallinn, Harju County (hereinafter referred to as \u201cKinevo\u201d).<\/li>\n\n\n\n<li>Kinevo sells products within the territory of the Republic of Estonia.<\/li>\n\n\n\n<li>These Terms of Use apply to all visitors and buyers of the Website.<\/li>\n\n\n\n<li>Kinevo reserves the right to change these Terms of Use and prices. Changes become effective as soon as they are published on the Website.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Personal Data and Privacy\n<ol class=\"wp-block-list\">\n<li>Kinevo collects and processes visitors\u2019 personal data in accordance with the applicable Personal Data Protection Act and Kinevo\u2019s Privacy Policy.<\/li>\n\n\n\n<li>Providing personal data is voluntary but may be necessary to use certain Website functions or to fulfill orders.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Products and Prices\n<ol class=\"wp-block-list\">\n<li>The prices listed on the Website are in euros and include VAT, but do not include the delivery fee.<\/li>\n\n\n\n<li>The delivery fee is added in the shopping cart and displayed before the purchase is completed.<\/li>\n\n\n\n<li>Product descriptions and prices on the Website may change from time to time. Kinevo reserves the right to change prices without prior notice.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Ordering and Payment\n<ol class=\"wp-block-list\">\n<li>To place an order, select the desired products, add them to the shopping cart, and follow the payment process instructions.<\/li>\n\n\n\n<li>Payments can be made using secure payment methods listed on the Website during checkout.<\/li>\n\n\n\n<li>The order is confirmed once the payment has been received in Kinevo\u2019s bank account.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Delivery\n<ol class=\"wp-block-list\">\n<li>The goods will be delivered to the address provided during the order process.<\/li>\n\n\n\n<li>Delivery fees depend on the chosen shipping method.<\/li>\n\n\n\n<li>Delivery times depend on product availability. Kinevo primarily sells handmade products, which are usually made to order. Accordingly, delivery times may be:\n<ol class=\"wp-block-list\">\n<li> Up to 7 days for products in stock;<\/li>\n\n\n\n<li>For products not in stock (\u201cmade to order\u201d), up to 5 weeks.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>To find out the exact delivery time, please contact us before placing your order.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Tagastamine ja \u00fcmbervahetamine\n\n\n\n\n<ol class=\"wp-block-list\">\n<li>The customer has the right to return the product within 14 days after receiving the goods, except in cases where the product was made to order.<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Returned goods must be unused and in their original packaging.<\/li>\n\n\n\n<li>The customer bears the costs related to product returns, except when the return is due to incorrect or defective products.<\/li>\n\n\n\n<li>Refunds for returned products will be made to the customer as soon as possible, but no later than 21 days after the product has been received by Kinevo.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Submitting complaints\n<ol class=\"wp-block-list\">\n<li>If the purchased product is defective or does not correspond to the order, the Buyer has the right to submit a complaint to Kinevo.<\/li>\n\n\n\n<li>Complaints must be submitted immediately, but no later than two months after discovering the defect, by sending an email to info@kinevo.ee.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to Kinevo O\u00dc\u2019s online store at www.kinevo.ee! Please read these Terms of Use carefully before making any purchases.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6180","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/pages\/6180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/comments?post=6180"}],"version-history":[{"count":1,"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/pages\/6180\/revisions"}],"predecessor-version":[{"id":6181,"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/pages\/6180\/revisions\/6181"}],"wp:attachment":[{"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/media?parent=6180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}