{"id":6176,"date":"2025-08-25T15:37:54","date_gmt":"2025-08-25T13:37:54","guid":{"rendered":"https:\/\/kinevo.ee\/faq\/"},"modified":"2025-08-25T15:37:54","modified_gmt":"2025-08-25T13:37:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/kinevo.ee\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1 style=\"text-align: center;\">JEWELRY<\/h1>\n<p><strong>Are both necklaces and anklets adjustable in size?<br \/>\n<\/strong> Yes, all my jewelry pieces have adjustable sizes. The chains feature a \u201csliding knot,\u201d which allows you to easily make the chain larger or smaller as you wish.<\/p>\n<p><strong>Are the jewelry pieces waterproof?<\/strong><br \/>\nYes! All jewelry is made from durable waxed polyester cord, meaning you can confidently wear it while swimming, showering, or bathing without worrying about damage.<\/p>\n<p><strong>How do I wash my necklace or anklet?<\/strong><br \/>\nTo clean, wash it gently with soap and toothpaste. If a white-colored piece has stains that don\u2019t come off with soap, you can use toothpaste.<br \/>Just gently brush the beads and pendants, rinse with water, and your jewelry will look fresh again.<\/p>\n<p><strong>How long does the jewelry last?<\/strong><br \/>\nKinevo jewelry is designed to last for years! I use high-quality, durable materials that withstand everyday wear and the test of time. With proper care\u2014occasional cleaning and avoiding harsh mechanical wear\u2014you\u2019ll enjoy your jewelry\u2019s beauty for a very long time.<\/p>\n<p><strong>I didn\u2019t find a chain in the online store that stole my heart. Do you do custom orders?<\/strong><br \/>\nYes, I do! Send me your vision on Instagram @kinevo_ee or via email at info@kinevo.ee, and we\u2019ll make your wishes come true!<\/p>\n<p><strong>What kind of clasp do the necklaces and anklets have?<br \/>\n<\/strong>The chains don\u2019t have clasps and don\u2019t come apart at the ends. Necklaces slip over the head, and anklets slip over the foot. The loose ends are connected with a sliding knot, allowing you to adjust the size.<\/p>\n<p><strong>When I put on the anklet, the loose ends are a bit too long. What should I do? <\/strong><br \/>\nIf the loose ends of your anklet are a bit long, simply tie a pretty bow! This adds a playful touch to the jewelry and keeps the cord ends neat and secure.<\/p>\n<p><strong>Do the beads and pendants get dull or ugly over time?<\/strong><br \/>\nOver time, they may become dull, but you can easily restore their shine.<br \/>Use toothpaste and a brush to gently clean the beads and pendants, rinse with water, and your jewelry will look like new again.<\/p>\n<p><strong>What materials are the necklaces and anklets made from?<\/strong><br \/>\nAll jewelry is made from durable waxed polyester cord and copper beads and pendants.<\/p>\n<p><strong>Are the jewelry pieces hypoallergenic?<\/strong><br \/>\nAll Kinevo jewelry is nickel-free, making it suitable for sensitive skin. However, please note that all necklaces and anklets contain copper beads, so if you have a copper allergy, it may cause a reaction.<\/p>\n<h1 style=\"text-align: center;\">SHIPPING<\/h1>\n<p><strong>How long does it take to receive my order? <\/strong><br \/>\nSince most jewelry are made to order, the production time is about a week, plus additional delivery time.<\/p>\n<p><strong>What kind of packaging will my order come in?<\/strong><br \/>\nWhen you order Kinevo jewelry, it will arrive in an organic cotton Kinevo pouch, perfect for storing your jewelry. Additionally, I pack your order in a cardboard box or envelope to ensure safe delivery \u2014 all without excessive plastic, because I care about nature as much as you do.<\/p>\n<p><strong>Can I return the jewelry? <\/strong><br \/>\nIf the jewelry does not suit you, you have the right to return it within 14 days \u2014 except in cases of custom-made products. The jewelry must be unused and in its original packaging. Return shipping costs are covered by the customer unless the return is due to a wrong product or a manufacturing defect \u2014 in which case, we cover the costs ourselves.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>JEWELRY Are both necklaces and anklets adjustable in size? Yes, all my jewelry pieces have adjustable sizes. The chains feature a \u201csliding knot,\u201d which allows you to easily make the chain larger or smaller as you wish. Are the jewelry pieces waterproof? Yes! All jewelry is made from durable waxed [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6176","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/pages\/6176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/comments?post=6176"}],"version-history":[{"count":0,"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/pages\/6176\/revisions"}],"wp:attachment":[{"href":"https:\/\/kinevo.ee\/en\/wp-json\/wp\/v2\/media?parent=6176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}